PHP Help Board with IMAP

Email piping is a powerful feature that allows you to streamline your customer support process and improve response times. With email piping, all incoming customer emails are automatically converted into support tickets and forwarded to your team for action.

This feature eliminates the need for manual ticket creation and ensures that every customer inquiry is captured and addressed promptly. Instead of having to constantly check your email inbox for customer inquiries, email piping automatically creates tickets for each email, which are then sorted and prioritized based on the level of urgency and the customer’s priority.

In addition, email piping allows you to manage customer inquiries from multiple email addresses and domains all in one place. This means that even if a customer emails you from a different email address or domain, their inquiry will still be automatically captured and turned into a support ticket.